Policies

Last update: 13-07-2022

Privacy Policy:

CrackTech Limited, we operate https://livewritten.com and Andorid and IOS application "Live Written". This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and the App. We use your Personal Information only for providing the service and improving the Site and App. By using the Site/App, you agree to the collection and use of information in accordance with this policy. We may ask you to provide us with certain personal information that can be used to contact or identify you only. Log Data Like many site operators that we collect whenever you visit our App/Site are,

  1. User Name
  2. User Email
  3. User Phone Number
  4. And, basic profile info.

We may use third party services such as Google Firebase, and Facebook APIs that collect email and user-name for identifying you and use that information to provide you, our services.

Your information will not be disclosed anywhere.

Communications:

We may use your Personal Information only to verify you whenever you contact our support team. We don’t usually send any kind of promotional messages or newsletter.

Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. But we should let you know that the information that we collect from you is only received via Google and Facebook products like Firebase and Facebook API.

Data Deletion Request:

Live Written only stores following User Data when you login with Facebook-

1) Public Profile Name

2) Public Profile Email (If user allows)

These data are being kept private and only you (user) can see the data.

However, if you want to remove the data, we are storing in our system then please contact us through our email contact@cracktech.org

Changes to This Privacy Policy:

This Privacy Policy is effective as of 13-07-2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, by placing a prominent notice on our website or any App notification.

Live Written Content Purchase Policy:

- Users will be asked to pay the respective fees related to the Packages or Services we offer. 

- CrackTech can change or modify the exam routine and syllabus anytime the company finds it necessary to deliver time-appropriate services and any kind of improvement.

Refund Policy:

- CrackTech will have the full authority to ban any user if there is any violation of decency or fairness at any level. In that scenario, the amount of money remaining in the account (decided by CrackTech) will be refunded to the user’s account. 

- Other than the last scenario, every payment made to Live Written is nonrefundable. Unless, there is any proof that we were unable to provide the service (In this case, taking the exams) for which the customer has paid off.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@cracktech.org

Phone: +8801701377322

CrackTech Limited

Trade License No.: 33301

Silver Janani Tower, Jail Road, Cumilla, Bangladesh.